Monday, 18 August 2014

CALL CENTRE CUSTOMER SERVICE EXECUTIVE (5 DAYS JOB,NORMAL WORKING HOUR)

Available Walk In Interview  :26 & 27 August 2014  from 10.00am - 6.00pm (ONLY FOR MALAYSIAN)
Responsibilities:
  • Will be attending to Singapore/ Malaysia  customer’s telephone enquiries over a full range of consumer financial products and technical support services.
  • Will handle calls professionally and uncover customer’s need for cross sell opportunities.
  • Understand customer peculiarities.
  • Promote teamwork and collaboration within the department.
 Requirements:
  • Candidate must possess at least a Primary/Secondary School/SPM/"O" Level, Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Computer Science/Information Technology, Engineering (Computer/Telecommunication), Mass Communications, Psychology or equivalent.
  • Required skill(s): Microsoft Windows, Customer Service, Telephone Etiques.
  • Required language(s): Mandarin, English, Cantonese
  • Applicants must be willing to work in PETALING JAYA/Kuala Lumpur. (accessible by public transport)
  • Excellent telephone manners and communication skills.
  • Candidates with customer service experience are encouraged to apply.
  • Enjoys working in a fast paced environment.
  • Comprehensive training will be provided for successful candidates
  • Applicants must be Malaysian citizens
  • At least 1 year(s) of working experience in the related field is required for this position.
  • Preferably Junior Executives specializing in Customer Service or equivalent.
  • Fresh graduates/Entry level applicants are encouraged to apply.
  • 10 Full-Time position(s) available.
    Qualified / Interested candidates are encouraged to apply via online or send your resume to crestforce12@gmail.com .
    **Non-MALAYSIAN will NOT be entertained

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