Job Requirements
- Candidate must possess at least a Higher Secondary/STPM/"A" Level/Pre-U, Professional Certificate, Diploma, Advanced/Higher/Graduate Diploma, any field.
- Required skill(s): MS Excel.
- Required language(s): Bahasa Malaysia, Chinese, English
- At least 1 year(s) of working experience in the related field is required for this position.
- Applicants must be willing to work in TAMAN DESA.
- Preferably Junior Executives specializing in Customer Service or equivalent.
- 2 Full-Time position(s) available.
Job Responsibilities
- To handle and process the daily redemption files received including providing good customer service to clients and their customers.
- To liaise with the courier agent and client’s customers in respect of any fulfillment matters that may arise.
- To monitor and ensure stocks are received by our Warehouse accurately and on time, to ensure timely fulfillment (
- To monitor and ensure defective items etc. type of complaint cases are settled in a timely manner.
- To monitor stocks movement for selected programs, and request for stocks replenishment.
- To prepare/verify post-program analyses/reports, etc. for client and any reports required for approval by the MD.
- To ensure/recommend a smooth operations process and workflow.
- To check and verify courier/logistics partners/vendors invoices and submit for payment.
- To ensure relevant documents are available and plan deliveries of Premiums/Jobsheet items.
- To meet with client, where necessary and obtain client requirements at the beginning of new program, planning and provide feedback/input.
- To provide good service and maintain cordial working relations with the clients.
- To perform any other duties that may be assigned from time to time.
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