CUSTOMER SERVICE EXECUTIVE (PJ, PUCHONG, KOTA DAMANSARA & KL) IMMEDIATE HIRING

JOB REQUIREMENTS:

• Candidate must possess at least a Professional Certificate, Diploma, Advanced/ Higher/ Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, any field.
• Required skill(s): MS Office.
• Required language(s): Bahasa Malaysia, Chinese, English
• At least 1 year(s) of working experience in the related field is required for this position.
• Applicants must be willing to work in PJ,PUCHONG,KOTA DAMANSARA & KL.
• Preferably Junior Executives specializing in Customer Service or equivalent.
• 10 Full-Time position(s) available.

JOB RESPONSIBILITIES:

LOCATION: PJ

SALARY: RM 2500-RM 3000

• Responsible for after sales service for return customers in accordance to the policies and procedures.
• Provide good support to sales team in daily sales activities covering from customers’’purchase orders, shipment arrangement, inventory control and prompt response to customer inquiries.
• To communicate and liaise with all concerned parties to ensure customer’s requirements are fully fulfilled as well as standard procedures are followed.
• Reliable and good team work to achieve team’s goals.
• Responsible for sales administrative jobs and documentation.
• Provide daily, monthly and/or as and when any other report require.
• Any other jobs as assigned by the Head of Sales.

LOCATION: PUCHONG

SALARY: RM 2500 BASIC + RM 800 (PETROL ALLOWANCE)

• Prepare quotation, communicate with customers regarding quotation status, orders, delivery, outstanding invoices, etc.
• Provide customers with order update, available lead time and prices upon request
• Maintain effective communication between sales, marketing, and shipping to effectively respond to customer inquiries regarding product availability, pricing, and delivery requirements
• Follow up import permits with hospital or Ministry of Health
• Handle customer complaints
• Travel to hospitals to meet, service and solve problem

LOCATION: KOTA DAMANSARA

SALARY: RM 2000- RM 2500 + COMMISSION

• Attend and follow through sales and customer inquires.
• Coordinate marketing and promotion activities
• Perform telemarketing activities
• Complete documentations for customer credit upgrades/evaluation
• Prepare and excuse complete sales cycle including quotation, order confirmation, and sales order for delivery
• Other duties assigned by your superior

LOCATION: KL, BUKIT BINTANG

SALARY: RM 2500 (MAX) + OT

• Handle customer complaints
• Other duties assigned by your superior
• Front desk customer service.

If interested, please send your CV to crestforce12@gmail.com

with the title "APPLYING FOR CUSTOMER SERVICE EXEC - PJ/PUCHONG/KOTA DAMANSARA/KL"

and STATE your preferred location.