[FRESH/JUNIOR] CALL CENTRE CUSTOMER SERVICE / HELPDESK (MNC; Basic RM2000-3200)

~Permanent Positions~Customer Service/Call Centre in Multinational Company~Good Career Advancement~

POSITION: Customer Service Representative

IMDUSTRY: Logistics

OFFICE LOCATION: Section 51, PJ

SALARY: Basic - RM2500 + allowance + KPI Incentives (package up to RM3000-RM3200 a month)

REPONSIBILITIES:

• Answer telephone calls from customers with professional attitude and in line with call quality and productivity requirements.
• Handle customer requests or problem shipments through tracing system effectively.
• Handle complaints from customer from time to time.
• Process order placement through various company system.
• Manage and maintain data integrity in system.
• Perform any other duties assigned from time to time.

REQUIREMENTS:

• Candidate must possess at least a Higher Secondary/STPM, Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, any field.
• Customer oriented mindset, efficient, 'can do' attitude, team player
• Proficiency in computer software like MS Office, typing.
• Good interpersonal and negotiation skills
• 1 year experience in Customer Service / Call Centre.
• Required language(s): Bahasa Malaysia, Chinese, English
• Able to read and write in Chinese.
• FRESH GRADUATE are ENCOURAGED to APPLY.

POSITION: Helpdesk

INDUSTRY: Information Technology
OFFICE LOCATION: Jalan Changkat Raja Chulan, KL
SALARY: RM2000-RM3000

RESPONSIBILITIES:

• Handle 1st level support via phone and email
• Prepare activity reports
• Manage and troubleshoot problems/incidents promptly following established procedures
• Reporting to Manager on Helpdesk issues and resolution
• Stay current with system information, changes and updates
• Escalating incidents/ problem and work closely with IT team

REQUIREMENTS:

• Minimum SPM qualifications and above
• Prior experience in service desk operations will be advantageous
• Possess good communication skills in Chinese, Bahasa Melayu, and English (Mainly Chinese & BM speaking clients)
• FRESH GRADUATE are ENCOURAGED to APPLY.
• 5 days Normal Working Hours

POSITION: Customer Service Executive

INDUSTRY: Office Automation

OFFICE LOCATION: Seksyen 13, PJ

SALARY: RM2500-RM3200 

REPONSIBILTIES:

• Answer calls from customer and handle customer requests.
• Provide appropriate consultation to customers. 
• Handle inquries and complaints from customers.

REQUIREMENTS:

• Minimum SPM qualification and above.
• Must possess at least 1 year experience in Customer Service or Call Centre.
• Must be able to speak in Chinese/Mandarin and English fluently.
• 5 days Normal Working Hours.

INTERESTED CANDIDATES ARE ENCOURAGED TO APPLY VIA ONLINE OR SEND YOUR LATEST RESUME WITH RECENT PHOTO ATTACHED TO yyvoon@crestforce.net.

ONLY SHORTLISTED CANDIDATE WILL BE NOTIFIED.

ACCOUNTS EXECUTIVE / SENIOR EXECUTIVE (RM3000-RM5000)

LOCATION AVAILABLE:

• Kuala Lumpur - JALAN AMPANG / LORONG P RAMLEE / KL SENTRAL / NEARBY KLCC / BUKIT BINTANG / SOLARIS DUTAMAS
• Petaling Jaya - SEKSYEN 51A / KELANA JAYA / SEKSYEN 13 / DATARAN PRIMA
• Shah Alam - KOTA KEMUNING / HICOM GLENMARIE / SEKSYEN 16 / SEKSYEN 14
• Others - BATU CAVES / MUTIARA SUBANG / PUCHONG

RESPONSIBILITIES:

• Perform the whole range of accounting duties and GL updating.
• To prepare or review payment voucher, debit/credit notes, official receipt, bank reconciliation and etc.
• To key in account related information into accounting system and update daily cash book.
• To ensure proper accounts documentation are kept and filed and to maintain proper filing system to ensure easy retrieval of records and record integrity.
• Responnsible in month end closing and monthly/yearly reporting.
• Liaise with auditors and tax agents.
• Assist in any ad-hoc duties as and when required.

REQUIREMENTS:

• Candidate must possess at least diploma in Accountancy or part professional qualification.
• Minimum of 2-3 years working experience in managing full set of accounts.
• Must be computer literate.
• Independent, mature, multitask and positive attitude.
• Able to command in Bahasa Malaysia, English and Chinese.
• Those with own transportation will be added advantages.

Interested candidates may apply online or email to evonnekong@crestforce.net for further details.

PROJECT LEAD ( ERP NAVISION)

MSc Status Company that established in ERP Solution Provider . Good career prospects

• Will involve part of the implementation team
• Leads the NAV implementation team in a NAV roll out/ project 
• Execute important project tasks
• Supervise the team members in their daily execution tasks
• Provides leadership and guifance to team members
• Delegate responsibilities among team members
• Monitor progress of team members
• Train team members

• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Computer Science/Information Technology, Engineering (Computer/Telecommunication) or equivalent.
• At least 2 year(s) of working experience in the related field is required for this position.
• Knowledge in Microsoft Dynamics NAV
• Able to travel outstation / overseas depend on project basis
• Applicants must be willing to work in DAMANSARA.
• Preferably Senior Executives specializing in IT/Computer - Software or equivalent.
• 2 Full-Time position(s) available.

MECH DESIGN ENGINEER(3-5yrs Exp in LED Manufacturing/Robotics/Automation)-MELAKA

Job Description:

• Develop concepts to design and build applications from given specifications.
• Evaluate and find solutions for designing and modifying high-tech automation machines.
• Draw up various basic documents used to transfer engineering files to the Method and Manufacturing Department (parts list, layout and detail drawings, etc).
• Define items and parts list for equipment assembly and installation.
• Follow up on the project progress during assembly and debugging steps and propose corrective actions if needed.
• Coordinate with various departments to achieve an optimum operational process.
• Perform detailed studies and plans according to customer project specifications, in compliance with the required lead time and internal standards in force.

Job Requirement:

• Diploma or Degree in Mechanical/ Mechatronic Engineering
• Minimum 3 years to 5 years of working experience in the development and design of fine mechanical equipments (semicon equipments).
• MUST be able to communicate fluently in Chinese language (required to liaise with clients from China/Hong Kong).
• Must be proficient with the usage of CAD applications (Autocad, Autodesk Inventor).
• Knowledge of LED manufacturing and process will be an advantage.
• Possess strong interest in robotics and automation.
• Willing to work in Melaka.
• Possess own transport.

*Salary: RM4500 - RM6500

​-Interested candidates may apply online or send your resume directly to norasyikin@crestforce.net (Ms Nora)

**ONLY SHORTLISTED CANDIDATES WILL BE NOTIFIED.

LOGISTIC/ WAREHOUSE/ INVENTORY ASST(JUNIOR/ SENIOR)

1) Logistic Assistant

• Kota Damansara
• 5 working days
• - Sorting and assigning of Delivery Orders
  - Assigning and scheduling of transporter for deliveries
  - Updating of deliveries to Logistic Management System
  - Monitoring the return of signed Delivery Orders by courier companies
  - To follow up with transporters on delivery issues
  - Update and liaise with internal staff on delivery issues
  - Any other duties assigned by superior.

2) Warehouse Assistant

•  KL Sentral
• 5 working days
• - Receives and verifies accuracy of incoming shipments.
  - Sorts and places materials on racks, shelves, or in bins according to predetermined sequence such as size, type, style, color, or product code. Marks materials with identifying information.
  - Pulls and distributes materials, tools, or other stock items in order to fill buyer requests.
  - Maintains accurate inventory records through the use of a computerized inventory system.
  - Maintain accurate inventory count, perform ‘weekly’ inventory count and submit reports to management.
  - Report to Senior Operations Manager regarding noted stock movement other than those picked for deliveries.
  - Ensure work areas are kept clean and goods are well arranged at all times.
  - To perform any other duties that may be assigned from time to time.

3) Inventory Executive

• Subang
• 5 working days
• - Ensure accountability of inventory through transaction documentation, process and procedure verification, and system review.
  - Conduct and lead Annual Physical & bi-monthly Cycle Counts at warehouses and business centers.
  - Analyze and verify Cycle Count discrepancies.
  - Ensure minimal stock discrepancy level at all warehouses including Business Centers
  - Liaise with Third Party Warehouses in Peninsular Malaysia & East Malaysia for Cycle Count and to reconcilen Stock Variances on a monthly basis

Requirements

• Candidate must possess at least a Primary/Secondary School/SPM/"O" Level, Professional Certificate, Diploma, Advanced/Higher/Graduate Diploma, any field.
• Required language(s): Bahasa Malaysia, Chinese, English
• At least 1 year(s) of working experience in the related field is required for this position.
• Applicants must be willing to work in DAMANSARA/ SHAH ALAM/ SUBANG/ KL SENTRAL.
• Preferably Junior Executives specializing in Logistics/Supply Chain or equivalent.
• 5 Full-Time position(s) available.