CUSTOMER SERVICE / CALL CENTRE - Fresh/Junior (Near KTM / 5 Days Normal Hours)

~Multinational Company~ Immediate Hiring~!

POSITION: Customer Service Representative - Call Centre
OFFICE LOCATION: Section 51, PJ
SALARY: Basic (Starting from RM2500) + allowance + KPI Incentive (Up to RM800)

REPONSIBILITIES:

• Answer telephone calls from customers with professional attitude and in line with call quality and productivity requirements.
• Handle customer requests or problem shipments through tracing system effectively.
• Handle complaints from customer from time to time.
• Process order placement through various company system.
• Manage and maintain data integrity in system.
• Perform any other duties assigned from time to time.

REQUIREMENTS:

• Candidate must possess at least a STPM/A-Level, Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, any field.
• Customer oriented mindset, efficient, 'can do' attitude, team player
• Proficiency in computer software like MS Office, typing.
• Good interpersonal and negotiation skills
• Required language(s): Bahasa Malaysia, Chinese, English
• Must be able to speak, read and write in Chinese.
• FRESH GRADUATE are ENCOURAGED to APPLY.
• Candidate with at least 1 year Customer Service/Call Centre working experience is an added advantage.
• Comprehensive training will be provided.
• 5 days Normal Working Hours

Interested candidates are encouraged to apply via online or send your latest resume with recent photo attached to jobs@crestforce.net with title 'Application for Customer Service/Call Centre in Petaling Jaya'.