Friday, 14 November 2014

CUSTOMER SERVICE MANAGER (PJ/ RM6000/ IMMEDIATE HIRING)

JOB DETAILS:

• Coordinate action with relevant departments within the Company to ensure timely dissemination  of  information  for  desired  follow-up  actions.
• Leading, managing  and motivating  the team in achieving high productivity to meet aggressive  business  objectives  and  targets.
• Continuously  evaluate  the   efficiency  and   effectiveness  of  work  processes  for  further  enhancement.
• Continuously  evaluate,  plan  and  formulate  strategies  to  improve  the  standards and quality of customer support services along with the concept of Customer Relations Management.
• Monitor and  manage  the  overall  administration of  departmental affairs from work processes to staff relations to ensure  work  ethics, teamwork, responsibility  and  cooperation.
• Discharge  such  other  duties  and  responsibilities  that  may  be  directed.

REQUIREMENTS:
  • Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Master's Degree, any field.
  • Required skill(s): SAP.
  • Required language(s): Bahasa Malaysia, Chinese, English
  • At least 5 year(s) of working experience in the related field is required for this position.
  • Applicants must be willing to work in PETALING JAYA.
  • Preferably Managers specializing in Customer Service or equivalent.
  • Full-Time position(s) available.

-Interested candidates may apply online or send your resume directly to shierly@crestforce.net
**ONLY SHORTLISTED CANDIDATES WILL BE NOTIFIED.
**Non-MALAYSIAN will NOT be entertained

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