CALL CENTRE CUSTOMER SERVICE EXECUTIVE (FRESH Graduate,NORMAL WORKING HOUR)

Job Requirements

• Candidate must possess at least a Primary/ Secondary School/ SPM/  "O"Level, Diploma, Advanced/ Higher/ Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Computer Science/ Information Technology, Engineering (Computer/ Telecommunication), Mass Communications, Psychology or equivalent.
• Required skill(s): Microsoft Windows, Customer Service, Telephone Etiquettes.
• Required language(s): Mandarin, English, Cantonese.
• Applicants must be willing to work in PETALING JAYA/KUALA LUMPUR. (accessible by public transport)
• Excellent telephone manners and communication skills.
• Candidates with customer service experience are encouraged to apply.
• Enjoys working in a fast paced environment.
• Comprehensive training will be provided for successful candidates.
• Applicants must be Malaysian citizens.
• At least 1 year(s) of working experience in the related field is required for this position.
• Preferably Junior Executives specializing in Customer Service or equivalent.
• Fresh graduates/Entry level applicants are encouraged to apply.
• 30 Full-Time position(s) available.

Job Responsibilities

• Will be attending to Singapore/Malaysia customer's telephone inquiries over a full range of consumer financial products and technical support services.
• Will handle calls professionally and uncover customer's need for cross sell opportunities.
• Understand customer peculiarities.
• Promote teamwork and collaboration within the department.

If interested, please send your CV to crestforce12@gmail.com

with the title "APPLYING FOR CALL CENTRE CUSTOMER SERVICE EXECUTIVE"

and STATE your preferred location.