JOB REQUIREMENTS:
- Certificate / Diploma / Advanced Diploma or Degree in
Electric/Electrical/ Electronics/ Mechatronics.
- Fresh graduates preferred.
- MUST be able to communicate
in Chinese, Tamil and English.
- Possess own transport.
- Good interpersonal skills.
- Customer orientated and pleasant personality.
- Willing to work in KL or Selangor.
- IT and PC literate.
- Outgoing, pleasant and good team player.
- Must be willing to travel.
Benefits: Full training provided and
Allowances provided.
JOB RESPONSIBILITIES:
1) FIELD SERVICE TECHNICIAN / CUSTOMER
ENGINEER (KUALA LUMPUR, RM1700-RM2000, minimum Certificate/ Diploma/ Degree):-
- Repair machines modules return from field and branches.
- Ensure repair job is performed in a proper and timely
manner.
- Ensure repaired items without failure within 1 week.
- Maintain tools and test equipment in working condition.
- Escalate issue regarding repair jobs to the immediate
superior.
- Perform troubleshooting and repair machine at field if
required.
- Provide phone technical support to field, branches or
customers if required.
- Submit daily repair report for Manager’s review.
2) CUSTOMER SYSTEM SUPPORT ENGINEER (SELANGOR,
RM2000-RM3000, minimum Diploma/ Degree):-
- To provide timely on-site customer support in terms of
network printer, software installation, training & troubleshooting of
software/system related issues or 3rd party machines/systems and ensure
that good customer relation and satisfaction is maintained.
- To provide phone call/helpdesk support to customers on
machine operation especially on software related matters.
- To provide escalation support to Technical
Representative on software/network/printer driver problems.
- To provide timely on-site hardware support and
troubleshooting to the Company’s equipments as required by the
superior/management.
- To assist Business Operation Division on technical
assistance, queries & requirements by customers.
- Maintain the highest possible customer management
skills.
If interested, please send your CV to crestforce12@gmail.com
with the title "APPLYING FOR TECHNICIAN/ENGINEER - KL/SELANGOR"
and STATE your preferred location.
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