CUSTOMER SERVICE EXECUTIVE (KOTA DAMANSARA & KL/ IMMEDIATE HIRING)

JOB REQUIREMENTS:

• Candidate must possess at least a Higher Secondary/STPM/"A" Level/Pre-U, Professional Certificate, Diploma, Advanced/Higher/Graduate Diploma, any field.
• Required skill(s): CUSTOMER SERVICE.
• At least 1 year(s) of working experience in the related field is required for this position.
• Applicants must be willing to work in KL/ KOTA DAMANSARA AND UPTOWN
• Preferably Junior Executives specializing in Customer Service or equivalent.
• 5 Full-Time position(s) available.

JOB RESPONSIBILITIES:

LOCATION: JALAN IMBI, KL

POSITION: CUSTOMER SERVICE CONSULTANT (CALL CENTER)

WORKING HOURS: ON SHIFTS BASIC 

SALARY: RM 1800-2500 + ALLOWANCE

JOB FUNCTION:

• Receive inbound calls from multiple campaigns and convert them into sales if required.
• Conduct outbound calls where necessary.
• Document conversations between the customer and service consultant.
• Implement all campaign policies and procedures.
• Strive to achieve contact centre’s and campaign’s key performance indicators.
• Attend to any ad hoc assignment by the management   

LOCATION: KOTA DAMANSARA

POSITION: CUSTOMER SERVICE EXECUTIVE
WORKING HOURS: NORMAL WORKING HOURS
SALARY: RM 1800-2500
JOB FUNCTION:

• Attend and follow through sales and customer enquires
• Coordinate marketing and promotion activities
• Perform telemarketing activities
• Complete documentations for customer credit upgrades/evaluation
• Prepare and excuse complete sales cycle including quotation, order confirmation, and sales order for delivery
• Other duties assigned by your superior

If interested, please send your CV to crestforce12@gmail.com

with the title "APPLYING FOR CUSTOMER SERVICE EXECUTIVE - KOTA DAMANSARA/KL"

and please STATE your preferred location.