CALL CENTRE CUSTOMER SERVICE EXECUTIVE (FRESH Graduate,5days/week)

Requirements

• Candidate must possess at least a Primary/Secondary School/SPM/"O" Level, Diploma,Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Computer Science/Information Technology, Engineering (Computer/Telecommunication), Mass Communications, Psychology or equivalent.
• Required skill(s): Microsoft Windows, Customer Service, Telephone Etiques.
• Required language(s): Mandarin, English, Cantonese, 
• Applicants must be willing to work in PETALING JAYA/Kuala Lumpur. (accessible by public transport)
• Excellent telephone manners and communication skills.
• Candidates with customer service experience are encouraged to apply.
• Enjoys working in a fast paced environment.
• Comprehensive training will be provided for successful candidates
• Applicants must be Malaysian citizens
• At least 1 year(s) of working experience in the related field is required for this position.
• Preferably Junior Executives specializing in Customer Service or equivalent.
• Fresh graduates/Entry level applicants are encouraged to apply.
• 30 Full-Time position(s) available.

Responsibilities

• Will be attending to Singapore/ Malaysia  customer’s telephone enquiries over a full range of consumer financial products and technical support services.
• Will handle calls professionally and uncover customer’s need for cross sell opportunities.
• Understand customer peculiarities.
• Promote teamwork and collaboration within the department.